Frequently Asked Questions

Do I lose quality when i upload my files into pixx.io?
No, never! Your original file will always be available for download and never compressed.
Does pixx.io support Audio and Video files?
Yes! pixx.io supports more than 190 file types, including audio files, text based files like pdfs or word docs, and even 360 degree images or various video formats.
Does pixx.io support me in my workflows?
Yes, pixx.io helps you to easily manage many of your digital workflows. Comment on your media files, get feedback from the rest of your team, use numerous integrations, give your assets a specific status and much more! pixx.io is the place for all your media files. Easy as pie.
Does pixx.io use an AI?
Yes, pixx.io uses artificial intelligence for auto-tagging. In the future, facial recognition will also be available.
Does pixx.io work with a data security consultant?
Yes, we do. We work together with Data Guard.
Does someone need to create a pixx.io account to see content I share with them?
You can create share links or media portals that make your files accessible to others without an account. You can control all permissions like download formats or watermarks.
How can I add keywords?
You add your keywords directly during the upload. If you want to change your keywords or add new ones, you can do so at any time in the single media view.
How can I add licenses to pixx.io?
With pixx.ios license management you can easily add licenses in the settings. You assign the licenses to the media files either directly during the upload or later on in the single media view.
How can I create a pixx.io portal?
You create the portal directly in your Mediaspace. You can add more at any time if you need to. This function is chargeable.
How can I integrate pixx.io into existing workflows?
Integrations allow you to embed pixx.io into your favorite tools and optimize your workflows. For individual requirements, you can connect to the pixx.io API.
How can I share media files with pixx.io?
You can do this easily via link, e-mail, in a collection or with the portal. You control what the recipient is allowed to do with your media files and what they are not allowed to do.
How many users do i need?
Every person who actively works in your pixx.io Mediaspace needs their own user. But: Not everyone who comes into contact with pixx.io must have their own user. If you share e.g. single media files or collections with colleagues, partners or customers, they’re able to access, browse and download these shared files without personal user access. If a group of people need frequent access to your media files to download them, a separate portal is recommended.
I want to share media files with a link. Does the recipient need a pixx.io account to view the shared content?
No, the recipient does not need an own pixx.io account.
Is my data safe in the pixx.io mediaspace?
Yes, absolutely. The safety of your data is our number one priority! More info: https://www.pixxio.com/security-and-data-privacy
Is the maximum number of users in my mediaspace limited?
Add new users at any time in the settings of your Mediaspace.
What roles and rights make sense for my team?
We are happy to offer you a workshop in which you will learn, among other things, which roles and rights make sense for your team.
This workshop is chargeable. Contact Sales
Which file formats does pixx.io support?
pixx.io supports more than 190 file formats, including audio files, text-based files such as PDFs or Word documents, and even 360-degree images or various video formats.
Do I lose quality when i upload my files into pixx.io?
No, never! Your original file will always be available for download and never compressed.
Does pixx.io support Audio and Video files?
Yes! pixx.io supports more than 190 file types, including audio files, text based files like pdfs or word docs, and even 360 degree images or various video formats.
Does pixx.io support me in my workflows?
Yes, pixx.io helps you to easily manage many of your digital workflows. Comment on your media files, get feedback from the rest of your team, use numerous integrations, give your assets a specific status and much more! pixx.io is the place for all your media files. Easy as pie.
Does pixx.io use an AI?
Yes, pixx.io uses artificial intelligence for auto-tagging. In the future, facial recognition will also be available.
Does someone need to create a pixx.io account to see content I share with them?
You can create share links or media portals that make your files accessible to others without an account. You can control all permissions like download formats or watermarks.
How can I add keywords?
You add your keywords directly during the upload. If you want to change your keywords or add new ones, you can do so at any time in the single media view.
How can I add licenses to pixx.io?
With pixx.ios license management you can easily add licenses in the settings. You assign the licenses to the media files either directly during the upload or later on in the single media view.
How can I create a pixx.io portal?
You create the portal directly in your Mediaspace. You can add more at any time if you need to. This function is chargeable.
How can I integrate pixx.io into existing workflows?
Integrations allow you to embed pixx.io into your favorite tools and optimize your workflows. For individual requirements, you can connect to the pixx.io API.
How can I share media files with pixx.io?
You can do this easily via link, e-mail, in a collection or with the portal. You control what the recipient is allowed to do with your media files and what they are not allowed to do.
I want to share media files with a link. Does the recipient need a pixx.io account to view the shared content?
No, the recipient does not need an own pixx.io account.
What roles and rights make sense for my team?
We are happy to offer you a workshop in which you will learn, among other things, which roles and rights make sense for your team.
This workshop is chargeable. Contact Sales
Which file formats does pixx.io support?
pixx.io supports more than 190 file formats, including audio files, text-based files such as PDFs or Word documents, and even 360-degree images or various video formats.
Does pixx.io work with a data security consultant?
Yes, we do. We work together with Data Guard.
Does someone need to create a pixx.io account to see content I share with them?
You can create share links or media portals that make your files accessible to others without an account. You can control all permissions like download formats or watermarks.
Is my data safe in the pixx.io mediaspace?
Yes, absolutely. The safety of your data is our number one priority! More info: https://www.pixxio.com/security-and-data-privacy
Does someone need to create a pixx.io account to see content I share with them?
You can create share links or media portals that make your files accessible to others without an account. You can control all permissions like download formats or watermarks.
How many users do i need?
Every person who actively works in your pixx.io Mediaspace needs their own user. But: Not everyone who comes into contact with pixx.io must have their own user. If you share e.g. single media files or collections with colleagues, partners or customers, they’re able to access, browse and download these shared files without personal user access. If a group of people need frequent access to your media files to download them, a separate portal is recommended.
Is the maximum number of users in my mediaspace limited?
Add new users at any time in the settings of your Mediaspace.
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