Security & privacy in the pixx.io cloud

Your data security comes first. We only trust standards, tools, and partners that live up to our strict requirements for data protection.

Sicherheit und Datenschutz bei pixxio

Safe data transfer with pixx.io

Where do your files go when they travel across the internet? With many SaaS tools, transfers to servers outside the EU can put data privacy at risk. Not with pixx.io. Our software, servers, and processes are all certified and based in the EU.

Servers you can trust – hosted in Germany

We store your data in ISO-27001 certified German data centers. Independent audits confirm the high standards we set for every provider we work with.

GDPR compliance, built in

We follow the EU’s GDPR to the letter – and beyond. Our strict policies and processes ensure that all personal data are handled securely and responsibly. Questions? Reach out at datenschutz@pixx.io.

A secure SaaS solution for your team

pixx.io takes IT headaches off your plate. No need for your own infrastructure – our cloud environment is secured to the latest standards. Access your media files anytime, safely, through our web app or browser.

pixx.io is ISO 27001 certified – what it means for you

ISO 27001 is the global benchmark for information security and the base for building an Information Security Management System (ISMS). An ISMS is a framework of procedures and policies to protect your company’s data and your customer’s privacy. We went the extra mile and had our ISMS voluntarily certified to prove:

  • your data security is non-negotiable.

  • we actively address cyber risks and data privacy.

  • we can enforce effective protective measures.

Our certification was issued by TÜV Rheinland – an accredited, independent body.

Certified management system pixx.io is ISO 27001 certified

How pixx.io keeps your digital assets secure in the cloud

We’ve covered every angle of security – from login to file sharing with internals and externals, every process is protected with pixx.io.

Secured data centers

pixx.io runs on AWS (Amazon Web Services). Your data centers are locked down both virtually and physically. Server rooms are monitored 24/7 by cameras and security staff. We also review AWS and subcontractor reports on physical security on a regular basis.

Modern encryption

Every file transfer between your device and your media space is fully encrypted. We scan continuously for vulnerabilities and run penetration tests to stay ahead of threats.

Proactive security management

Security is the foundation of pixx.io – and of the trust you place in us. That’s why regular security checks are built right into our design and development process.

Daily backups

Our backup and recovery plan protects you against data loss. We back up all data every day and can restore multiple versions if needed.

Single Sign-On, 2FA & access control

With pixx.io you can use Single Sign-On, Active Directory, 2FA, and LDAP. Flexible role and rights management mean you stay in control of who can see, edit, and share your content and who is able to use which features.

Secure file sharing

Share media safely through a dedicated portal – with password protection, usage terms, mandatory download consent, watermarking, and time-limited access options.

Internal security you can rely on

We don’t just protect your data from the outside. Inside pixx.io, we run ongoing security training, phishing simulations, and strict onboarding/offboarding routines.

We also guarantee:

  • 24/7 monitoring of security alerts

  • risk assessments for all service providers

  • incident response protocols

  • annual disaster recovery tests

  • a Web Application Firewall (WAF)

With pixx.io, your workflows stay secure and 100% GDPR-compliant.

Got questions about security or data privacy in the pixx.io cloud?

Your data security comes first. If you need more details, our team is always here to help.

FAQ

Does pixx.io work with a data security consultant?
Yes, we do. We work together with Data Guard.
Does someone need to create a pixx.io account to see content I share with them?
You can create share links or media portals that make your files accessible to others without an account. You can control all permissions like download formats or watermarks.
Is my data safe in the pixx.io mediaspace?
Yes, absolutely. The safety of your data is our number one priority! More info
What roles and rights make sense for my team?
We are happy to offer you a workshop in which you will learn, among other things, which roles and rights make sense for your team.
This workshop is chargeable. Contact Sales

Get your media management flowing

With pixx.io you can organize your files more efficiently. Highest security standards, smart search functions and easy onboarding support you.
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